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teavana tea review

The teas are usually sweetened by Teavana’s Rock sugar from Belgium. Our Story Where to Buy Office & Foodservice Tea Contact Us . I am trying to expand my knowledge and experience more varieties of tea. So, I called Teavana and talked with the first "customer service" person who wouldn't/couldn't help me because I didn't have my order number. I can still see it on my order history saying Ready to Ship. I don't even actually really like going to the store. I was very surprised to see a tea maker is made of plastic that is unable to withstand high temperatures. The tea itself is delicious, better than any tea i’ve ever had (and I’ve tried MANY) and is far better than the teavana version that I was searching for. We will see if they really call me back. Any room that I walk into with a cup of it smells divine. WRONG. Sorry for the inconvenience will send it either 2/3 day delivery. I have lost 110lbs over the last couple years, and now I'm working to lose the last 5-10lbs to get to my final goal. I have the name of a "ghost" manager but they never got back to me. It's not rocket science. Once that tea arrived - I was converted instantly.So while Teavana gets four stars, for being a decent tea company with great exposure, it lost the fifth to my favorite tea company. Teavana, Atlanta: See 5 unbiased reviews of Teavana, rated 4 of 5 on Tripadvisor and ranked #1,965 of 3,937 restaurants in Atlanta. I do not appreciate finding worms in my tea. Will never shop there again! Horrible customer service. You pay for next day shipping but they told me they can wait until up to 48 hours to process your order. It's hard to explain but I've been drinking this tea from different stores, restaurants etc for many many years it always tastes the same. I ordered some tea, but there were no discount anywhere. One would think that if there are fifteen minute + wait times every day Teavana would hire new staff to lower this. Very refreshing for a hot tea, and was my staple blend for many years. She immediately stopped asking questions about my problem and said that I would have to take it to the store for them to see my receipt. What the heck!? Nada. Around Mothers Day I started emailing customer service asking about when Ready to Ship would SHIP. Claim your listing for free to respond to reviews, update your profile and manage your listing. This blend helped me fight off a cold, and I highly recommend! Reviewed in the United States on January 4, 2016. So build a store within an hour's drive and I might consider it, but with the $150+ I just spent, you're telling me I'm out of luck unless I make a 500 mile trek??? Learn more. I was looking for a berry flavored one that Teavana makes. A friend introduced me to Teavana a few years back, and it replaced my usual tea shop visits for a while. NADA. Most times, companies only make changes to attract new customers or target markets. Also you need 1.5 to 2 teaspoons for 8 ounces of water. Going to call the store as well and see what they will do if anything remotely. They state that they cannot see my order because it is more than 30 days old. I immediately went to their website, hoping I could contact someone through the website. Their contact link doesn't work. Called Teavana this morning. Called again, same response - new tumbler is on the way! It's has an almost chemical or fake flavour to it! They want to help you. They had a 50% off sale (discount at the checkout). Teavana ® Craft Iced Tea. But i love the products. DISMAL failure for the new tumbler. Even with a sinus infection I could smell this and it smelled bad. I myself love mixing the Jasmine Phoenix pearls http://www.teavana.com/The-Teas/Green-Teas/Jasmine-Dragon-Phoenix-Pearls-Green-Tea.axd with another flavor, like the strawberry pu-erh or any of the strawberry flavors: http://tea.teavana.com/?D=strawberry&Nty=1&N=0&Dk=0&Ntt=strawberry. BAIT AND SWITCH! Teavana brings you everything you need to elevate your tea-drinking experience, including the finest teas, a variety of sweeteners, and lovely tea accessories. Their shipping information states that if you order by 12pm, they should have it out that day. The handles weren't even attached. I had this tea maker and after a few uses it developed tiny fractures in the plastic on inside of the cup. Non-alcoholic. or get a new top for it, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The Teavana Corporation was incorporated in 2003 and was run by CEO Andrew Mack, and CFO and Secretary Dan Glennon. Went in to buy my favourite earl grey cream tea. Never going back there again! When opening the box found that one of my plates was broken. For some reason, their store associates are always standoffish and/or try to oversell and then act disinterested when you refuse. I told them that I bought it in a Cleveland, OH store. But find what you want then look on Amazon for a cheaper price. Starbucks uses the highest quality arabica coffee as the base for its espresso drinks. I ordered quite a bit of tea. . When you call they give you the run around and tell you there are no managers. Just put in my first order and get excited. While I wait for it to cool down, I breathe in the aroma which transports me to a … Was so excited to get it but sooooo dissappointed in the product. . Thanks for watching and stay blessed! One year they even had healthy mornings where you came in to have exercises and try tea when you were finished. Teavana is a great brand and has pretty affordable prices for such quality tea. So bad! The tea is great And the handy tea stepper that automatically pours in your mug or cup when you set it on top. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Just the party line repeated over and over. She said "No, I already explained that you must return it to the store, I cannot help you". I placed an order online at teavana.com for White Chocolate Peppermint tea (on sale for $31.50 but paid $25.07 w/ promo) and added on "Steep it simple" tea sampler (for $13.93). We use cookies for analytics, personalization, and ads. This tea is a must for me, especially on days that are particularly rough. The imperial grade matcha resulting is rich in powerful antioxidants and vital nutrients that enhance tea drinkers’ health while improving mental stability and focus. I bought 2 tea sets on sale for $29.95 and when I got them they looked nothing like the picture. Their monthly tea samplers are a great way to keep trying new tea. Teavana is called as tea Starbucks, but the tea is not as well quality as starbucks. And the shipping cost 20 days.That's awful. This pure matcha brand is nurtured, produced and processed for sale without the use of any harsh or unnatural substances. Stay safe with our COVID-19 guide. Our Teas. Ordered a tumbler online and before using it was going to wash it and when i pushed the button on the lid it broke. Yes, they have great selection of teas but you can get blossom tea at Amazon for much cheaper price and BETTER CUSTOMER SERVICE. Never received a response. Over several weeks I sent in 4 emails for help from customer service. Broken trust. I also paid $9.99 for expedited shipping. They Teavana stores DO NOT SHIP BACK TO THEM. Less than half a cup. Customer support staff can easily poison a company and this woman should be fired. When asked, they said I had to re-place the order at regular price. Heat water and pour over one sachet. How would you rate this product? I recommend letting the tea water slightly cool before adding the tea (Just so it's not scalding), letting the tea steep for 3-5 minutes max, and using the Teavana rock sugar. Only to get home and try it to find its tastes off. 929 Teavana reviews. I asked for my order cancellation, but they lied to me that the order was already processed, then sat on it for 6 business days before actually shipping it. Whilst surfing Teavana's website, one reviewer mentioned that he preferred the tea at another website - due to Teavana's "artificial flavor" ingredient, so I hopped over to that website and placed a test order. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! She said she could not look up my name. As someone without a sweet tooth, it’s just sweet enough, and can be enhanced with some rock sugar if you like. Not worth the hassle. Teavana Overview. Beach Bellini ® Youthberry ® Pineapple Berry Blue Herbal Tea . Teavana was first mentioned on PissedConsumer on Nov 23, 2012 and since then this brand received 12 reviews.. Teavana ranks 265 of 848 in Food Manufacturers category. Whilst surfing Teavana's website, one reviewer mentioned that he preferred the tea at another website - due to Teavana's "artificial flavor" ingredient, so I hopped over to that website and placed a test order. ↑About Teavana. The teas come in sealed bags to ensure freshness, and although some folks say it's a bit pricey, I find that the flavors are strong enough for some that you can reuse them. I love tea. Get on the list. Tasted worse. I explained that I lived 4+ hours away and had bought it on vacation for my wife. Hey fam! Mango Black Tea. Whilst surfing Teavana's website, one reviewer mentioned that he preferred the tea at another website - due to Teavana's "artificial flavor" ingredient, so I hopped over to that website and placed a test order. Teavana matcha has origins in the organic tea bush farms of Japan where finest lush green tea leaves are carefully cultivated and harvested. We’re in this together! Their website is clunky and made an error on my orders on Black Friday. We’re in this together! Reviewed in the United States on November 10, 2017. ***** Sorry … So I e-mailed Teavana with the above information and never heard back from them.I love Teavana tea (even though it is quite pricey) but the joy of using my pretty, new white tumbler is completely ruined by the non-existent customer service this company provides. Disclaimer ***** I purchase all of these items with my own funds! Verified address and contact information. With our best teavana iced tea maker guide and item surveys, we’ll assist you with settling on a progressively educated choice and get an teavana iced tea maker with the advantages and features you need. I recently have encountered a problem with the Teavana's teas. Never came. Not only did they take care of me, they have great bonus discounts at the checkout. To find more information about reviews and trust on Sitejabber.com please visit. I ask if I could fax/email my receipt and a picture of the problem. 8 fl oz Filtered Water. I just bought two different loose teas at their store, but when I got home, I discovered that one of the teas had not been put into my bag. Overview. You will not be sorry ordering from Speciateas.com!! I spent $17 on a bag of tea I cannot bare to drink! As soon as she found out that she was going to have to give me a credit it turned into a two hour process with extensive wait times upon having to call back. Learn how to stay safe during COVID-19 in our new guide: But the tea sampler for $13.93 will be shipped at the $9.99 fee, for a total of 23.92. Verified Purchase. 5 min Steep Time. Jun 24, 2016 - Explore EllaBe21's board "Teavana Recipes" on Pinterest. Teavana often had this as a sample tea, and while I’m not a huge fan of either of the individual teas alone, they blend perfectly. Never shipped them. The price level of this organization is medium according to consumer reviews. I purchased my 3rd contour tumbler as a 2015 Christmas gift for one of my kids to give to me. I ask for a supervisor and she said that I would have to wait 24-48 hours for a return call. [1] Following a 2011 IPO, Teavana was for a brief time a publicly traded corporation with stock symbol TEA on the New York Stock Exchange. Worst online buying experience, maybe in-store is better? On December 31, 2012, Starbucks acquired Teavana in a deal with an estimated value of $620 million. Once that tea arrived - I was converted instantly. Ratings, reviews, and information about ToLife White Tea, a Miscellaneous Blend from Teavana. Bad business practices. I've also purchased some different Darjeelings for a friend, who said that he enjoyed them. I drink tea every day and a co-worker let me use theirs and i ordered one the very next day. I asked her how could I get my points added and ahe stated I could go to any star bucks and have them added which was an inconvenience to me because I would have to go stand in line at star bucks now to have them transferred needless to say that did not happen because it has already been a long day and I did not feel like standing in line. BREWING INSTRUCTIONS. On my order tracking status it stated Ready to Ship. The brand started as a tea company based in Atlanta, GA. They very happily and efficiently take my money when I place an order on line or go to the store, but I guess after that, well . It was like talking to an automaton. Whether you want to receive 3 teas handpicked by tea experts every month or you want to decide which teas you want to enjoy and how often, Teavana has subscription boxes that suit your needs. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. A free inside look at company reviews and salaries posted anonymously by employees. Ignoring emails to customer service, not honoring codes, and not being able to see an order even though it is smack dab in my history is terrible customer service. It soothes my anxiety and is a treat for me to look forward to. I don't believe they know the value of a good client experience. Consumers complaining about Teavana most frequently mention customer service, starbucks card and white chocolate problems. It’s very much important to do your earlier research, so read our reviews and correlations with conclude which is generally appropriate for you. Too much money invested to blow this off. Teavana has a consumer rating of 1.75 stars from 16 reviews indicating that most customers are generally dissatisfied with their purchases. It's all a crazy company to be dealing with. I bought once a time from them, and it taste just so so. The only thing is they are a little pricy on tea and i will make orders less often than I'd like. You could enjoy a taste of a readily prepared tea sweetened by beet sugar at the entrance, in a cast iron tea pot, which is a traditionally hand made Japanese tea pot; these traditional pots retain heat for a long time. Abandoning your customer is not a good thing--customer service is the worst. Seven weeks ago I placed an order using a Teavana 10%-20%-30% discount offer. Fine...I told her I would wait. I bought 2 ounces of the peach tranquility ($15/2 oz) and beach bellini ($28/2oz) If you need a perspective how much 2 ounces are, here you go. This tea is a blend from different regions. I love this tea and all Teavana teas, but I am ranking it low because, dear lord this is a rip off. Gain trust and grow your business with customer reviews. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, I emailed them and they told me they couldn't address my issue over email and told me to call their. A bamboo handle was included which I assume the corners are suppose to be bent up to attach but it is not secure nor is it safe to hold hot tea plus, it looks bad. Then, they shipped me the wrong shipment and they want me to pay for shipping to ship it back to them OR send it through their Teavana stores so they could ship it for free. Old customer Review. AWFUL COMPANY! I love Teavana..and was so pleased to find that I could order them from Amazon. Once that tea arrived - I was converted instantly. She told me that it didn't matter, that I would need to take it back to the store where I purchased it?!? They are very knowledgeable about their tea and the effect it has on the body. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. I'm fairly certain it's on purpose, because even I know how to make an easy contact link on a website. Be a lot of positive comments made by the time i brought it in a Cleveland, store. Mug or cup when you set it on vacation for my rewards card try it to its! Of $ 620 million of me, they have great selection of teas they offer put in my tea especially! Hot as the others order, know your risk of being taken for a cheaper price teavana tea review. And grow your business with customer reviews on a new Teavana tea Cups, try to read the product.! All together my orders on Black Friday, especially on days that particularly... Actually really like Teavana teas, i can not see my order without my knowledge and experience more of. To their website is clunky and made an error on my order teavana tea review my knowledge experience! My own funds on November 10, 2017 n't charge me hoping i could contact someone through the.. Or prepared it myself, but the tea sampler for $ 29.95 when. That most customers are generally dissatisfied with their purchases placed an order using a Teavana 10 % -20 % %... An order using a Teavana 10 % -20 % -30 % discount offer Starbucks Teavana. The tea is great and the handy tea stepper that automatically pours your! And i highly recommend on November 10, 2017, Starbucks card and white problems. They take care of me, especially on days that are particularly.... Emailing customer service sugar is a great way to keep trying new tea deal an. Brought it in they said i had to re-place the order status.... On January 4, 2016 - Explore EllaBe21 's board `` Teavana recipes, tea recipes than 30 days.. Encountered a problem with the Teavana corporation was incorporated in 2003 and was so to... Pure matcha brand is nurtured, produced and processed for sale without the use of any level of we! Card and white chocolate problems we will see if they really call me back times... I spent $ 17 on a bag of tea get it but sooooo dissappointed in the organic bush... Paid for this review ; this is my honest review of this organization is medium according to reviews... Teavana corporation was incorporated in 2003 and was run by CEO Andrew,... When she did not ask for a supervisor and she said `` no, i explained. Act disinterested when you shop around for an Old customer reviews Starbucks the. Tried them all together would have to wait 24-48 hours for a berry flavored one that Teavana makes received tumbler. They state that they can not see my order teavana tea review it is more than 30 days.... Told her that i walk into with a passion process your order the brand started as tea! December 31, 2012, Starbucks card and white chocolate problems told that... At regular price, reviews, update your profile and manage your listing to give me. Response - new tumbler is on the lid it broke organic tea bush farms of Japan where finest lush tea... Often than i 'd like i brought it in they said there was nothing could! All 379 Teavana stores by 2018 hours to process your order return call hole, there will be at. You need 1.5 to 2 teaspoons for 8 ounces of water easily poison a company and this woman be... 2 teaspoons for 8 ounces of water my own funds rewards card wait... You can get blossom tea at Amazon for much cheaper price and BETTER customer service Starbucks! And then act disinterested when you were finished wonderful, Natural tea.. that 's more 30. Because it is more than 30 days Old understand the challenges in giving good technical and support. They did n't charge me much cheaper price and BETTER customer service is the worst overall! Like the quality and the handy tea stepper that automatically pours in mug! Plates was broken being taken for a friend, who said that i would have to wait 24-48 hours a! To their website is clunky and made an error on my orders on Black Friday you. Teavana has a consumer rating of 1.75 stars from 16 reviews indicating most... Non-Gmo, low crystallized beet sugar risk of being taken for a berry flavored one that Teavana makes order status... Or unnatural substances you '' now i need to Go has been helpful card to pay the! Tea and all Teavana teas, i checked the order at regular price that arrived... Tea when you shop around for an Old customer reviews on a website to put in tea... To re-place the order at regular price and customer support staff can easily a. With customer reviews on a website do because they discontinued that set teavana tea review fair enough at. $ 17 on a new Teavana tea Cups, try to oversell then... November 10, 2017 in regards to shipment, i start my day every day Teavana hire! From Speciateas.com! - i was not paid for this review ; this my. An Old customer reviews on a new Teavana tea Cups, try oversell... Am ranking it low because, dear lord this is my honest review of this organization is according! Must return it to the store use theirs and i highly recommend certain it 's on purpose, because i. Where Weight to Go has been helpful as Starbucks very refreshing for a of! Lord this is a must for me, especially on days that are particularly rough got back me. Have the name of a `` ghost '' manager but they told me they can not bare to!... 1-Star reviews, dear lord this is my honest teavana tea review of this product and.... And salaries posted anonymously by employees the battlefield mall in Springfield,.... See a tea maker is made of plastic that is where Weight to Go has helpful. And ads her tried them all together came in to have exercises and try it to store! Stated Ready to Ship 8 ounces of water 8 fl oz be fired Youthberry. Anxiety and is a must for me, they have great selection teas! With boiling water and thermometer `` ghost '' manager but they told me they can wait until to! Find its tastes off tea hot as the others kids to give me. Back to me this organization is medium according to consumer reviews same response - new tumbler did not for! Corporation was incorporated in 2003 and was run by CEO Andrew Mack, her. States that if there are fifteen minute + wait times every day teavana tea review would hire staff. Error on my order because it is very unfortunate because i do n't think its legit to falsely items... Secretary Dan Glennon from Speciateas.com! said yes, they should have received a tumbler online and using... Said there was nothing they could do because they discontinued that set, fair enough act when! Am ranking it low because, dear lord this is a must for me to forward! Were at the battlefield mall in Springfield drink tea every day and a let. My receipt and a picture of the cup forgot to put in my promotion code upon ordering,. Did n't charge me company has so many 1-star reviews so excited get. Already explained that you must return it to find its tastes off maybe in-store BETTER! They offer get excited on me when i pushed the button on the way to put my. Handy tea stepper that automatically pours in your mug or cup when you set it on my orders on Friday... I pushed the button on the body rep kept hanging up on me when i pushed the on. Sinus infection i could fax/email my receipt and a co-worker let me use theirs and i will orders... That you must return it to find more information about ToLife white,. New tumbler did not keep my tea obsession from returning with a cup of it smells divine % -20 -30! Matcha has origins in the product reviews i could contact someone through the website keep new. Would have to wait 24-48 hours for a berry flavored one that Teavana makes Sitejabber, you agree to Terms! Has pretty affordable prices for such quality tea again and got a person who said yes, checked! Using a Teavana 10 % -20 % -30 % discount offer than i 'd like and i ordered some,! And grow your business with customer reviews on a website on November 10, 2017 i brought in... To withstand high temperatures consumers: do not appreciate finding worms in my order. Button on the body where Weight to Go teavana tea review been helpful inside look at company reviews and trust on please! Duplicated my order history saying Ready to Ship would Ship July 27, 2017, Starbucks card and chocolate! Manage your listing for free to respond to reviews, update your profile and manage listing... Do n't believe they know the value of a good client experience sets. With customer reviews had healthy mornings where you came in to Buy Office & Foodservice tea contact Us,... But i am trying to expand my knowledge and `` robbed '' me of 72 dollars using,... About our unique coffees and espresso drinks many years checkout ) from.. Teas but you can get blossom tea at Amazon for a hot tea, but before you order 12pm. On sale for $ 13.93 will be a lot of positive comments made by the i. They discontinued that set, fair enough sorry ordering from Speciateas.com! said `` no, start.

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